King of e-commerce Liu Qiangdong realized his vision through customer service

Authentic products delivered as same day. This is the motto of China’s most outstanding e-commerce consortiums. Founded by sociologist and skilled digital marketing expert Liu Qiangdong, is nothing short of a global force.

Qiangdong worked his way up through the ranks of Japan Life, a herbal supplement behemoth. It was there where he would build upon a reservoir of skills including client relationship nurturing, the dynamics of internal business structure, adaptive business models, and market share acquisition.

After working his way up to Director of Computers and Service, he set out on his entrepreneurial foray- a decision that proved to be beneficial.